FAQs directory

Q: Is Internet connectivity included in hires?

WiFi is included with all venue hires.

Q: What accessibility measures do you have in place?

Our venue is fully accessible, with accessible toilets on both floors and an accessible bar on the Mezzanine level. Please note, we do not currently have an audio loop system.

Q: What added extras are available to make my event stand out?

We offer a range of enhancements for your event, including talent booking, supplier introductions, and immersive screen space expansion. Reach out to our team to explore how we can help elevate your event.

Q: What are your contingency and/or cancellation policies?

Our policies vary based on event details. Please reach out to the team for more information.

Q: What are your payment terms for a booking?

Our payment terms are available upon request. Please contact the team for more details regarding your specific event.

Q: What branding capabilities are available?

The branding possibilities at our venue are extensive. Contact our team to receive our branding deck and explore the options.

Q: What catering facilities do you have?

Our main floor provides a prep kitchen facility. External caterers bring their own equipment as needed for each event.

Q: What does a hire include?

Our main space, HERE at Outernet, includes a 6K, 14x5m LED screen, state-of-the-art lighting rig, d&b sound system, multiple repeater screens, and three standard stage configurations. Upgrades and AV packages are available upon request.

Q: What is the booking procedure?

Fill out our enquiry form with your event details, and our team will take it from there. For any questions about the process, please contact us at events@outernetvenues.com .

Q: What parking is available for hirers?

Please contact us for more information about parking availability.